Unfortunately, we are unable to cancel or change your order once it has been placed. However, you can return the items for a refund.
When your order is shipped, you will receive an email containing the tracking number. You can follow it at any time onlaposte.frOr onmondialrelay.fr
If you receive a damaged or wrong package, please contact us within 48 hours of receiving the order so that we can assess the problem.
Your payment can be made by credit cards (Visa, MasterCard, American Express), by Apple Pay or via Paypal.
When you make a purchase on our site, the entire transaction is carried out in encrypted mode. Stripe uses the SSL (Secure Socket Player) protocol to ensure the security of your data. Your bank details are not communicated to us under any circumstances.
Upon purchasing a product on our store, you will receive a confirmation email containing the invoice for your purchase.
Yes, we now ship worldwide.
Delivery times are 2 to 4 working days in mainland France and 3 to 6 working days for orders in Europe and internationally (shipping from Paris).
For theFRANCE METROPOLITAINE - Free shipping from 45 € -Standard delivery: 3 €
For'EUROPE - Free shipping from 55 € -Delivery Europe Standard: 5 €
For theREST OF THE WORLD - Free shipping from 65 € -Delivery Europe Standard: 5 €
RETURNS & REFUNDS
You have 30 days from the moment you receive your item to be eligible for a refund. Items must be returned in new, unworn condition, with the original packaging.
Return costs are the responsibility of the Customer.
After receipt of your package, a confirmation message will be sent to you and you will be refunded within 10 days.
To process a refund, please notify us of your return intention at email@example.com. We will provide you with the necessary information and instructions so that you can return the items.
All of our jewelry is made from stainless steel and some come with natural stones. Stainless steel is a strong anti-allergenic material, ideal for durability.